OFFICIAL STORE POLICY • NS BRIDAL

Shipping & Delivery

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N.S Bridal and Groom Collection • Consumer's Satisfaction is prime for us

Shipping & Delivery Policy

NS Bridal & Groom Collection aims to make its rental outfits, jewellery, and accessories accessible to customers across India.

Service Area

We accept enquiries for delivery across India, subject to location serviceability, product availability, courier feasibility, and confirmation by our team. Delivery to a particular address is not guaranteed until the delivery arrangements have been confirmed.

Delivery Timelines

Delivery timelines depend on the customer's location, courier availability, and the confirmed event and rental dates. Customers should book sufficiently in advance to allow time for dispatch and delivery. Any estimated delivery date communicated by the store is an estimate unless expressly confirmed otherwise.

Shipping Charges

Applicable shipping, delivery, and return-shipping charges, if any, will be communicated to the customer before the booking or order is finalized.

Rental Dates & Delivery Confirmation

Customers must provide accurate contact details, delivery address, event date, and required rental dates. Customers should confirm the delivery and return arrangements with the store before completing the booking.

Recommended Unboxing Inspection

Customers receiving rental outfits via courier are recommended to record a brief unboxing video upon receipt. While this 4-hour reporting window is recommended for swift resolution and courier claims, it does not act as an automatic waiver of customer rights.

Returns of Rental Items

Rented items must be returned according to the return instructions and deadline confirmed by NS Bridal & Groom Collection. A late-return penalty of ₹500 per day applies when items are returned after the agreed deadline.

Contact & Support

For delivery availability, shipping timelines, or rental-return arrangements, please contact NS Bridal & Groom Collection: